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ITrust workshop
Glasgow 2-4 Sep 2002 | | |
 European automotive industry
 Kinds of contract
Supplier-distributor
Manufacturer-distributor
Dealer-distributor
Reseller-distributor
...
Contract typically needed before anything happens; orders handled against existing contract
Issues
Multi-tier contracts
Propagation of raw material price variations
Multi-tier discounts
Quality of service feedback
Things go wrong
Parts broken
Wrong parts
Wrong time (early or late)
...
Protocols to record progress and log feedback
Dealer rates supplier
Distributor captures information
Trust delegation
Many trust management issues are offloaed by the manufacturer to the value chain
Manufacturer promotes to consumer (push down, pull through?)
Distributor acts as "hub" for trust management between various parties
.. also trusted parties are manufacturers/suppliers and 3rd party payment handlers
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